About the role
About Americrane Rentals
Americrane Rentals is a leading provider of crane rental, heavy haul, and rigging services, serving industrial and commercial clients throughout Texas. We pride ourselves on our commitment to safety, reliability, and customer satisfaction — delivering precision and professionalism on every project.
Position Summary
Americrane is seeking an experienced and highly organized Dispatcher to coordinate daily crane operations, equipment scheduling, and driver/operator assignments. The Dispatcher serves as a critical link between customers, crane operators, drivers, and management to ensure safe, efficient, and timely delivery service. The ideal candidate will have strong communication skills, the ability to work in a fast-paced environment, and previous dispatch experience within the transportation, construction, heavy equipment, or crane rental industry.
Key Responsibilities
* Schedule and dispatch crane operators, drivers, and equipment to customer job sites. * Coordinate daily crane rental activities and optimize equipment utilization. * Communicate with customers regarding scheduling, service requests, job updates, and delivery times. * Monitor operator and driver schedules to ensure efficient resource allocation. * Maintain accurate dispatch logs, records, and job documentation. * Work closely with sales, operations, and field personnel to support project requirements. * Respond quickly to schedule changes, emergencies, and customer needs. * Ensure compliance with company safety policies, DOT regulations, and industry standards. * Track equipment locations and availability. * Review work orders, permits, and job requirements prior to dispatch. * Manage after-hours communication and support as needed. * Assist with billing documentation, job tickets, and operational reporting.
Required Qualifications
* High school diploma or GED required. * Minimum 3-5 years of dispatch experience required. * Previous dispatch experience in crane rental, construction, transportation, trucking, logistics, or heavy equipment industries preferred. * Strong knowledge of dispatching procedures, scheduling, and route planning. * Excellent verbal and written communication skills. * Proficient with Microsoft Office (Outlook, Excel, Word) and dispatch management software. * Ability to multitask and prioritize in a fast-paced environment. * Strong problem-solving and decision-making skills. * Exceptional organizational and customer service abilities.
Preferred Qualifications
* Experience working in the crane rental or heavy equipment industry. * Knowledge of DOT regulations and transportation compliance requirements. * Familiarity with crane operations, permits, and job site logistics. * Bilingual (English/Spanish) is a plus.
Physical Requirements
* Ability to sit for extended periods while working on a computer and phone. * Ability to occasionally lift up to 25 pounds. * Must be able to work in a fast-paced office environment.
Why Join Americrane?
* Competitive pay based on experience. * Benefits package (Medical (100% covered for Team Partner), Dental, Vision, 401(k), PTO) * Opportunity to work with an established crane rental company. * Supportive team environment. * Career growth and advancement opportunities.
Compensation: $65,000 - $110,000