About the role
We are hiring Greek speakers on behalf of our client running a project dedicated to a leading company dedicated solely to beauty, leveraging over 110 years of expertise to understand and fulfill the diverse desires and aspirations of consumers worldwide.
Responsibilities:
* Engage with customers through live chat, phone, emails, web forms, and social media platforms. * Handle consumer requests, providing information and resolving complaints. * Deliver exceptional solutions and services. * Offer professional, accurate, and timely product and beauty advice.
Qualifications:
Must Have:
* Excellent communication skills, empathy, and a strong focus on customer satisfaction. * Customer orientation, problem-solving skills, and the ability to work effectively in a team.
- Native-level proficiency in Greek.
* Proficient IT skills, including the ability to efficiently use tools to report interactions.
- Availability to work in shifts.
Nice to Have:
* Previous experience in the cosmetics and luxury sectors. * Knowledge and experience with digital and social media platforms.
- Prior customer service experience.
Working Hours: 40 hours per week (8 hours per day with an additional hour for lunch), Monday to Sunday from 08:00 to 20:00.
Apply today and become a part of a team that excels in beauty and customer service, delivering outstanding experiences to our valued consumers.
Originally posted on Himalayas