About the role
Whittier Rehabilitation Hospital Outpatient Front Desk Coordinator- Whittier Rehab Outpatient Department 150 Flanders Road Westborough, MA 01581
Front Desk Coordinator –Full Time Weekdays only
This vital role ensures a seamless experience for new patients by handling inquiries, verifying information, coordinating schedules and maintaining accurate patient records. Greets all patients with a warm welcome and excels in a team environment. We are seeking a social, kind and dependable candidate to join our outpatient therapy services!
PRIMARY RESPONSIBILITIES INCLUDE: * Primary point of contact for all PT, OT and SLP outpatients to ensure a smooth transition into our services. * Pleasant, assertive approach to visitors, employees and phone guests, utilizing good judgement in each encounter * Maintaining an efficient and productive working environment * Administrative support requiring independent decision-making * Strong attention to detail, excellent organizational skills and time management
PREREQUISITES: * Customer Service experience * Knowledge of office related equipment
Benefits: * 401(k) * Continuing education credits * Dental insurance * Disability insurance * Flexible spending account * Health insurance * Life insurance * Paid time off * Tuition reimbursement * Vision insurance
Work Location: In person