About the role
Position: Program Specialist Comparable DFPS Position: Program Specialist Classification: Full-time, Exempt Reports to: Assigned Supervisor Company: Texans Together Location: Houston, TX
Position Description:
The Program Specialist provides high-level program and administrative support across multiple departments, serving as a liaison between internal teams, external partners, and leadership. This role is responsible for coordinating essential program activities, tracking ad hoc compliance metrics, monitoring kinship homes entering the network, and supporting organizational goals through effective data tracking and reporting.
Primary Responsibilities: * Serve as a key liaison across multiple programs and departments, independently coordinating communication, resolving issues, and ensuring alignment with organizational and SSCC objectives. * Independently track, analyze, and maintain performance and compliance metrics to support short term or ad hoc projects as needed. * Monitor kinship homes entering the Single Source Continuum Contractor (SSCC) network, exercising judgement to ensure timely referrals, accurate documentation, and appropriate follow-up with internal and external stakeholders. * Prepare executive-level reports, track program metrics, and identify trends essential to SSCC success. * Assist with data collection, analysis, and reporting for internal and external stakeholders, ensuring accuracy, relevance, and timeliness of information. * Develop and maintain organized administrative and tracking systems to support efficiency and accountability across programs. * Handle confidential and sensitive information with a high degree of discretion and professionalism.
Required Qualifications: * * * High School Diploma or equivalent. * Minimum one (1) year of experience in administrative support, general office, clerical, secretarial, or Texas Department of Family and Protective Services (DFPS) work.
Preferred Qualifications: * Experience in child welfare or nonprofit experience. * Experience with data tracking systems.
Knowledge, Skills, and Abilities: * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). * Strong organizational skills with the ability to manage multiple priorities and meet deadlines. * Excellent written and verbal communication skills. * Ability to work independently and collaboratively in a fast-paced environment. * Commitment to the mission of improving outcomes for children and families through community-based care.
Work Conditions: * Environment: Office-based * Range of Schedule: Mon – Fri, 8:00 am to 5:00 pm * Travel: Occasional (Must have reliable personal transportation, valid Texas Driver License and current Auto Insurance)