About the role
Job Description
The Senior Account Director leads key client relationships, oversees large-scale programs, and drives account growth by providing strategic guidance and exceptional delivery. This role partners closely with internal teams to ensure flawless execution, regulatory alignment, and a consistently strong client experience. The Senior Account Director builds trusted relationships, identifies opportunities to bring value, and ensures the work reflects Klick’s high standards.
What You’ll Do:
* Lead cross-functional teams to deliver programs that meet regulatory, operational, and brand expectations * Manage project execution to ensure processes are followed and deadlines are met with precision * Oversee account financials, including budget management, forecasting, and scope alignment * Identify opportunities for organic growth and contribute to account planning * Ensure all communications and deliverables reflect Klick’s standards and elevate the client experience
Qualifications
Required:
* 8+ years of client service experience in the advertising industry * 3+ years of pharmaceutical or healthcare advertising experience * Experience managing a $3M+ book of business * Proven ability to build and grow relationships at the Associate Director/Director level * Strong financial acumen, including scope development and budget oversight * Strong presentation and communication skills
Desired:
* Launch experience in pharma or healthcare * Experience leading client meeting intake, agenda development, follow-ups, and recaps * Ability to translate client feedback, prioritize changes, and guide internal teams * Understanding of US pharmaceutical/healthcare marketing regulations * Comfort and enthusiasm for integrating AI into workflows * University degree required; MBA a plus
Additional Information
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Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.