About the role
Job Description
Life in this role
As part of our Contract division, we have an exciting opportunity to join the team as a Quality Coordinator at our Markham Vale site on a full time permanent basis.
Salary: £29,742 per annum.
Working hours: Monday-Friday, 8am-4pm.
The purpose of the Quality Coordinator is to support the quality manager in all aspects of the job, ensuring that the high level of customer service we provide is maintained.
Key Duties of a Quality Coordinator:
* To be flexible in both cross training and additional support in other parts of the warehouse. * Monitor and assist the training team with the Nvolve platform. * Support the quality manager in GDP training and non-conformance training. * Meet the customer needs in all areas of quality related requests and issues. * To assist in H&S processes and reviews. * Complete Quality checks (KAPPA, /rework and travel tests). * Assist in completing internal audits to maintain ISO 9001 standards. * Monitor warehouse temperatures to complete all sample requests. * Raise NCRs and follow up with VOEs. * Maintain the document control matrix.
Qualifications
What you’ll need ...
* Have excellent problem solving, analytical and organizational skills. * Be able to communicate well at all levels within the business. * Have the ability to identify and suggest improvements to benefit both GBD and our customer. * PC Literate in Word, Excel and Outlook. * A clear understanding of the customer requirements ensuring that all queries are dealt with in an efficient and effective manner. * Able to work as part of a team and to clearly demonstrate a professional attitude towards all colleagues. * An organised and focused approach to all administrative duties.
Additional Information
What is in it for you?
If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you. Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
* Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
* Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
* Eye Care Vouchers – free eye tests and discounts on prescription glasses.
* Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
* Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.