About the role
SUMMARY: The Product Quality Engineer is a professional who specializes in evaluating and refining manufacturing workflows to ensure products meet quality standards and performance set by the customer. This includes a focus on root cause analysis and optimization of overall production quality.
JOB RESPONSIBILITIES AND ACTIVITIES: 1. Supplier Development & Qualification
- Conduct supplier audits and assessments to ensure compliance with quality standards - Develop and maintain supplier quality agreements to align with regulatory and corporate requirements 2. Quality Issue Resolution & Corrective Actions
- Investigate supplier-related defects using structured problem-solving methods (8D, 5Why, CAPA) - Drive root cause analysis and verify corrective/preventive actions to prevent recurrence - Manage non-conformance reports (NCRs) and ensure timely supplier responses 3. Supplier Quality Performance Monitoring & Improvement
- Define and track supplier Key Quality Performance Indicators (KPIs) such as PPM (Parts Per Million), defect rates - Conduct periodic supplier scorecard reviews and implement improvement plans - Facilitate supplier training on quality standards, statistical process control (SPC) and CAR or 8D 4. Quality System & Process Compliance
- Validate supplier manufacturing processes (e.g., GR&R, DOE, process capability studies) - Support internal and external audits (e.g., ISO, customer-specific requirements) 5. Cross-functional Collaboration & Customer Support
- Work with internal teams to align supplier quality with product design (DFM/DFQ) . - Address customer complaints related to supplier quality and ensure resolution promptly. - Participate in New Product Development phases to mitigate quality risks early.
PREFERRED EDUCATION: 1. Bachelor’s degree in Engineering (Mechanical, Electrical, Material, or related field). 2. 2+ years of supplier quality experience in consumer electronics manufacturing and product analysis. 3. Proficiency in quality tools (SPC, FMEA, MSA, Six Sigma, 8D)
WORK EXPERIENCE: Three or more years in quality or manufacturing engineering strongly preferred.
OTHER REQUIREMENTS: 1. SQE working experience in SMT/Test/Assembly factory required. 2. Strong ability for continuous learning. 3. Proactive in work and strong resilience. 4. Capability to manage a team and planning. 5. Ability to solve problems quickly and effectively