About the role
About University Partners
University Partners provides best-in-class student housing across the country, focusing on service, community experience, and operational excellence. Our teams create environments where students feel supported, safe, and proud to call home.
Job Purpose
* The Leasing Consultant supports leasing, marketing, and resident relations by delivering excellent customer service, supporting occupancy goals, and ensuring compliance with Fair Housing and company policies.
Primary Duties & Responsibilities
* Provide excellent customer service to residents, prospects, guests, and vendors. * Lease apartments in alignment with occupancy and revenue goals. * Follow Fair Housing standards in all interactions. * Conduct tours and present community features and amenities. * Support marketing and outreach efforts. * Review applications including income, credit, and background screening. * Prepare and maintain lease files and required documentation. * Verify apartment readiness prior to move-in. * Support lease renewal and retention efforts. * Track leads, guest cards, and follow-ups in property management systems. * Respond to calls, emails, and resident communication professionally and timely. * Assist with work order entry and maintenance communication. * Support move-in processes including documentation and system setup. * Maintain leasing office, model units, and amenity presentation. * Maintain knowledge of market competitors, pricing, and concessions. * Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies. * Ensure understanding of required application information, screening process, policies, and procedures.
Qualifications
* Strong customer service and sales skills. * Strong communication and interpersonal skills. * Ability to understand and explain lease documents. * Strong attention to detail and organization. * Ability to multitask and manage time effectively. * Ability to maintain confidentiality. * Ability to work independently and in a team environment. * Basic math skills including percentages and rent calculations. * Ability to work weekends and peak leasing season schedules. * Comfortable using social media platforms and creating posts for marketing, outreach, and community engagement.
Education & Experience
* High School Diploma or GED required * Bachelor’s Degree preferred * Leasing, sales, marketing, or customer service experience preferred
Apply Today
* If you are motivated by relationship building, sales performance, and contributing to a high-impact community team, we encourage you to apply and explore career growth opportunities with University Partners.