About the role
Growth Manager, Housing Development Drive the Growth That Powers Housing Impact
Are you a relationship-driven dealmaker who knows how to turn a first conversation into a lasting partnership? We're looking for a Growth Manager, Housing Development who thrives on winning new business and making sure every new client, partner, or customer feels supported from day one.
This is a role built for someone who loves the chase of a great opportunity just as much as the satisfaction of a flawless launch. You'll bridge sales, operations, and client services — turning prospects into long-term relationships and guiding them from signed contract through full, successful implementation. If you want a career where your work directly fuels organizational growth and community impact, this is it.
This role will be hybrid; requiring 4 days in the office. This role requires 50% travel. Your home base office can be in Austin, Dallas - Fort Worth, San Antonio, or Houston. Preference will be given to those that live in Dallas-Fort Worth area
Job Summary
The Growth Manager, Housing Development is responsible for driving organizational growth by identifying, developing, and securing new business opportunities, while ensuring a seamless and positive onboarding experience for new clients, partners, or customers. This role bridges sales, operations, and client services to convert prospects into long-term relationships and ensure successful integration from contract execution through full implementation.
Key Responsibilities
New Business Development
* Identify, qualify, and pursue new business opportunities aligned with organizational strategy and growth objectives * Build and maintain a robust pipeline through networking, referrals, inbound leads, and strategic outreach * Lead discovery conversations to understand client needs, challenges, and goals * Develop and deliver compelling proposals, presentations, and pricing recommendations * Negotiate contracts in partnership with legal, finance, and leadership teams * Monitor market trends, competitive activity, and customer insights to inform strategy
Client / Customer Onboarding
* Own the end-to-end onboarding experience from contract execution through successful launch * Serve as the primary point of contact during onboarding, ensuring clear communication and expectation setting * Coordinate cross-functional teams (sales, operations, HR, IT, finance, implementation, etc.) to meet onboarding milestones * Develop and maintain onboarding plans, timelines, and documentation * Identify risks proactively and drive resolution to ensure successful client integration * Ensure all compliance, documentation, and operational requirements are met
Relationship Management & Retention
* Establish trusted relationships with new clients to promote satisfaction and long-term retention * Conduct regular check-ins during early engagement to ensure goals are being met * Partner with account management or customer success teams for smooth handoff post-onboarding * Capture client feedback and recommend improvements to processes and offerings
Process & Continuous Improvement
* Refine business development and onboarding processes to improve efficiency and scalability * Track and report key performance indicators (KPIs) such as conversion rates, onboarding timelines, and client satisfaction * Create and maintain onboarding tools, templates, and best practices * Participate in strategic planning and growth initiatives
Required Qualifications
* Bachelor's degree in Business, Marketing, Human Resources, or a related field (or equivalent experience) * 5+ years of experience in business development, sales, client onboarding, account management, or related roles * Proven success in closing new business and managing complex stakeholder relationships * Strong project management and organizational skills * Excellent communication, presentation, and negotiation abilities * Ability to work cross-functionally in a fast-paced environment
The Salary for this role is $85,000 - $90,000.
Preferred Qualifications
* Experience in B2B, professional services, HR, benefits, technology, or consulting environments * CRM experience (e.g., Salesforce, HubSpot) * Familiarity with onboarding or implementation methodologies * Leadership or team-mentoring experience
Core Competencies
* Strategic thinking and business acumen * Client-centric mindset * Results-driven and accountable * Problem solving and adaptability * High emotional intelligence and professionalism
Other Requirements
* Time commitment: 40 hours per week * If driving for VOA Texas Property Management business: MVR background check (good driving record) and valid Texas driver's license required * Must use a personal (non-agency) vehicle for transportation; mileage will be reimbursed * 50% travel
How to Apply
Interested applicants should submit their cover letter and resume to the online application portal https://nonprofithr.applytojob.com/apply/HFtmyq9IXS/Growth-Manager-Housing-Development-Volunteers-Of-America-Texas?source=OneDigital
If you have any questions, you can email Sophia LaFontant at [email protected].