About the role
Dining Operations Lead $21–$24/hr | Full-Time Wesley Willows | Rockford, IL
Start a meaningful career as a Dining Operations Lead at Wesley Willows, a senior living community.
Make a difference in someone's life every day. Join the Wesley Willows family, where your work is more than a job—it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service.
Why Join Us?
* Make an Impact: This is your opportunity to make a difference in the lives of others! * Competitive Pay: $21–$24 /hr + credit for experience * Schedule: Full-time, varied schedule, including 1st and 2nd shifts, and varying weekends. * Supportive Team: We value our team members just as much as the people we serve
What You'll Do:
* Help lead daily front-of-house dining operations, resident/client relations, and special events, in line with all applicable regulations * Support FOH staffing, including onboarding, scheduling, coaching, and performance, alongside the Dining Operations Manager and HR * Manage FOH inventory, vendor relationships, and budget-conscious ordering * Oversee the POS system, menu accuracy, opening/closing procedures, and cash handling * Lead daily staff meetings and shift huddles, and train FOH staff on service, safety, and sanitation standards * Monitor food, service, and dining room quality while keeping FOH/BOH communication strong and morale high * Support regulatory compliance through required audits, safety logs, and food handler certifications
What You'll Need:
* High-volume FOH/restaurant/special event experience * Excellent customer service skills, with the ability to de-escalate difficult guest or employee situations * Strong multitasking, prioritization, and organizational skills * Comfort with computers/email and responding quickly * ServSafe certification preferred * Food Handler's Card required—can be obtained onsite within the first 30 days * Valid Driver's License
Benefits Available to Qualified Employees:
* Financial Wellness Perks: Access earned wages before payday through ZayZoon, plus tools and resources to support your financial well-being. * Medical Insurance * Dental Insurance * Vision Insurance * Flexible Spending Accounts * 403(b) Retirement Plan with Employer Match * Life/AD&D Insurance * Short- & Long-Term Disability * Accident, Critical Illness, and Hospital Indemnity Insurance * Mail Order Pharmacy * Telemedicine * Wellness Programs * Employee Assistance Program