About the role
Job Summary
The Medical Assistant (MA) supports clinical and administrative operations in a neurology clinic by assisting providers with patient care, examinations, and diagnostic workflows. This role is essential in ensuring efficient patient flow, accurate documentation, and a positive patient experience while maintaining compliance with clinical and safety standards.
Key Responsibilities
Clinical Duties
* Room patients and obtain vital signs (BP, pulse, weight, height, etc.). * Document patient histories, symptoms, and medications in the EHR. * Assist providers during neurological exams and procedures as needed. * Prepare exam rooms, equipment, and supplies. * Support diagnostic services (e.g., EEG prep support, patient instructions, coordination with EEG technicians).
Administrative Duties
* Schedule and confirm patient appointments. * Handle intake forms, insurance verification, and patient documentation. * Coordinate referrals, follow-ups, and diagnostic testing orders. * Maintain accurate and timely clinical records in compliance with HIPAA.
General Responsibilities
* Provide professional, compassionate patient care. * Maintain cleanliness and organization of clinical areas. * Follow clinic policies, safety procedures, and infection control protocols. * Collaborate with providers, front desk staff, and clinic leadership.
Required Qualifications
* High school diploma or equivalent. * Medical Assistant certification preferred (CMA, RMA, or equivalent). * Prior experience in a medical office or outpatient clinic preferred. * Strong communication, organizational, and multitasking skills. * Proficiency with EHR systems and basic computer skills.
Preferred Experience
* Experience in neurology, specialty clinics, or diagnostic settings. * Familiarity with EEG workflows or neurological terminology.
Skills & Competencies
* Patient-centered approach and strong bedside manner. * Attention to detail and accuracy in documentation. * Ability to work in a fast-paced clinical environment.
Team-oriented with strong problem-solving skills.
Compensation
Hourly Pay Range:
* $17 – $22 per hour