About the role
About Ryft
Ryft is a regulated payment facilitator and authorised payment institution building the infrastructure layer for modern commerce platforms.
We enable marketplaces, SaaS platforms and multi-party ecosystems to embed and monetise payments natively. Our technology handles onboarding, compliance, orchestration, split payments and revenue sharing, allowing our partners to focus on growth while we manage complexity.
We are now entering the next phase of scale, expanding into new verticals and building a category-defining embedded payments platform.
The Role
We're looking for an HR Advisor to lead day-to-day HR delivery at Ryft. As Ryft scales, you'll be the day-to-day face of HR for our managers and employees: the person people come to with questions on policy, performance or onboarding whilst also supporting senior leadership with people strategy.
This is a hands-on generalist role. You'll own the operational rhythm of HR at Ryft: keeping policies current and compliant, running onboarding and offboarding smoothly, advising line managers on employee relations issues, and making sure the basics (contracts, letters, records, right-to-work checks) are handled accurately and on time. In a company our size, you'll also have real scope to shape how we do things, not just administer what already exists.
What you'll do
* Act as the first point of contact for managers and employees on HR queries, including policy interpretation, performance management, absence, and general employee relations
* Advise on and support employee relations casework (disciplinary, grievance, performance improvement) in partnership with the Finance Director, ensuring fair process and accurate documentation
* Own end-to-end onboarding and offboarding: contracts, right-to-work checks, new starter setup, exit interviews, and leaver admin
* Maintain and improve HR policies and the employee handbook, keeping them current with UK employment law and FCA-appropriate conduct standards
* Keep HR systems and records accurate and audit-ready (HRIS, contracts, absence tracking, benefits administration)
* Support the annual people cycle, including probation reviews, performance reviews, and salary/benefits benchmarking cycles, with accurate data and timely admin
* Help managers navigate difficult conversations with practical, pragmatic advice rather than just policy citations
* Spot patterns across employee queries and casework and flag process or policy gaps to the Finance Director
* Support recruitment coordination where needed, including offer letters, referencing, and onboarding logistics for new hires
What we're looking for
* Proven experience as an HR Advisor, HR Officer, or similar generalist role, ideally in a fast-moving or scale-up environment
* Solid working knowledge of UK employment law and confidence applying it practically, not just theoretically
* Experience handling employee relations casework independently, with good judgement on when to escalate
* Comfortable operating with a degree of ambiguity, since at our size not every situation has a precedent or a written process yet
* Strong attention to detail and a genuine dislike of dropped admin, since accuracy on contracts, records, and compliance really matters here
* Clear, empathetic communicator who can flex between supporting an employee through a difficult moment and giving a manager direct, practical advice
* CIPD Level 3 or 5 qualification
Nice to have
* Experience in fintech, payments, or another FCA-regulated environment
* Exposure to scaling an HR function through headcount growth (e.g. from ~20 to 50+ employees)
What you'll get
* Genuine ownership of HR delivery at a company where your work is visible and valued, not lost in a large HR function
* Direct exposure to the Finance Director and senior leadership, with real input into how our people processes evolve
* A seat at a fast-growing, well-funded fintech scaling in a genuinely underserved part of the payments market
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