About the role
We were founded with the mission to deliver top results for our clients across the state of Florida. Our results are undeniable; we continue to outshine our competition and set new standards in the client services industry. As we embark on our newest endeavor with one of the top auto glass programs in the country, we are seeking a driven Client Services Associate to join our team.
As a Client Services Associate, you will serve as a direct liaison between our renowned clients and their valued customer bases. Your primary objective in this role will be to ensure client and customer satisfaction through unmatched relationship building and outstanding professionalism. We are looking for a Client Services Associate who is excited to represent top household brands and lead our clients to success in the process. If this opportunity sounds like something you would excel at, we are eagerly awaiting your application!
Duties & Responsibilities of the Client Services Associate: * Serve as a direct liaison between clients and customers by conducting captivating product presentations and demonstrations * Adhere to both company and client compliance requirements and represent the brand with professionalism at all times * Conduct market research to understand customer needs, optimize company sales, and stay ahead of competition * Present sales metrics and customer feedback directly to clients and Senior Management to identify areas of opportunity and ensure client success * Clearly explain product features and benefits to customers, ensuring their personalized needs are understood
Skills & Qualifications of the Client Services Associate: * 0-3 years of experience in Client Services, Customer Support, Sales, or a related field is highly desirable * Minimum of an Associate’s degree is preferred but not required * Leadership or Management experience is a PLUS; this is an entry level role and full training is provided * Strong time management and organizational skills * Exceptional written and verbal communication * Comfortable meeting directly with clients and customers
Perks of Joining our team as a Client Services Associate: * Competitive pay and performance bonuses * In-house, personalized training from Senior Client Services team members * Opportunity to advance from an entry level role * Company sponsored travel for conferences and networking events * Team-building retreats and activities