About the role
Transferz is building the leading global marketplace for ground transportation, connecting travelers, travel brands, and local transfer companies in over 150 countries. With 800+ hubs (airports, seaports, train stations) live and 1,500+ transfer suppliers in our network, we’re scaling fast. Our goal? To be the winner in the first and last mile of travel, globally.
We’re hiring an Operations Manager (internal title: Destination Manager) to join our growing Supply team. You’ll be part of a tight-knit regional pod(team), working hands-on with local transfer suppliers to grow and optimize key hubs.
What You’ll Do.
RUN YOUR HUBS LIKE A BUSINESS
* Own the performance of your assigned hubs.
* Work closely with your Line Manager and fellow Destination Managers (DM) to share insights, cover each other, and improve the way of working together.
* Build solid supplier relationships, making sure availability, pricing, and quality stay sharp.
* Prioritize your time across hubs based on impact, urgency, and opportunity, and follow actions through to measurable outcomes.
* Make the call when SLAs aren’t met and escalate when needed.
* Understand the local market dynamics of your hubs, including supplier landscape, airport/hub operations, demand patterns, seasonality, and competitor behavior.
* Partner with internal stakeholders across different departments to achieve company goals.
USE DATA TO MAKE BETTER DECISIONS
* Use Power BI, DevRev, and other internal tools daily.
* Work with our Data team to spot issues early, like fulfillment dips or rising cancellations.
* Turn insights into action: run experiments, fix inefficiencies, and track what’s working.
KEEP QUALITY TIGHT
* Monitor trends and service issues across your hubs.
* Stay ahead of local events and demand spikes.
* Act fast when things go off track.
DRIVE SUPPLIER PERFORMANCE
* Lead structured check-ins with suppliers using real-time data.
* Track KPIs like service quality, compliance, pricing, and fleet availability.
* Address supplier underperformance directly, agree corrective actions, follow up on progress, and escalate when standards aren’t met.
* Improve conversion through smart pricing strategies based on demand, competition, and market dynamics.
What We Offer.
* A full-time position with a market-competitive salary.
* €50 monthly well-being budget via Epassi.
* Multinational and casual work environment where you work with driven peers in an innovative and dynamic environment.
* Join our weekly bootcamp session on Tuesday.
* Quarterly Transferz events, Friday drinks, and o ur annual Summer & Christmas party to bond with the entire team.
* Daily warm lunches in our buzzing Amsterdam office.
* A diverse, international team in a high-growth, impact-first company.
* The energy of a startup, with the foundation of a scale-up.
Want to join a team where you’ll have real ownership, grow fast, and shape how we scale? Let’s talk.
Requirements
Who You Are.
* Experience with the Middle East market.
* English language mandatory. Arabic or Turkish is a plus.
* Highly organized and dependable, able to manage competing priorities, meet commitments, and close the loop on actions.
* 2–5 years of experience in Operations or Supply Chain, ideally in a fast-moving environment.
* Strong with data, structured in your thinking, quick to spot patterns and opportunities.
* Not afraid to challenge suppliers or your own team when needed.
* Based in Amsterdam or open to relocating.