About the role
THIS IS NOT A REMOTE POSITION! Only people living in the Phoenix Metro areas will be considered.
Essential Functions / Responsibilities:
* Complete and respond to quotes per customer request * Apply strong interpersonal skills via phone and email, to engage and understand customers' true needs and offer optimal solutions * Respond in a timely and accurate manner to all incoming tasks and outbound activities and resolve issues. * Enter received orders * Provide applications and product selection assistance to customers * Regular outbound calling for follow-up on quotes, opportunities, and leads * Maintain account relationships with key decision-makers' at assigned accounts and cultivate long-term relationships * Learn about the industry and competitors' products, services, and capabilities * Safety Sensitive Position * Other duties as needed or required
Work Environment: The primary work environment is the office. Secondary work environment is the production floor. * Employee may be required to lead production shop tours. * Employee will have meetings in the shop requiring the wearing of personal protective equipment. * Ability to assist a machine operator to understand process flow. * Ability to be aware of surroundings for safety concerns. * Able to lift up to 30 lbs and operate office equipment such as computers, copy machines, etc. * Able to sit for prolonged time periods plus occasional walking to stooping.
Required Skills and Qualifications: * HIGH ATTENTION TO DETAIL & ORGANIZATION REQUIRED * Inside sales experience serving international customers and coordinating export documentation preferred * Experience working for or with a manufacturer or manufacturer's representative preferred * 2-5 years' experience in sales of technology/engineered/manufactured products * A positive attitude along with the ability to thrive in a small company environment and build strong relationships with coworkers, customers and partners * Must be persistent, action-oriented, results-driven and self-motivated * Excellent written and verbal communication skills. * Strong organizational skills, ability to set priorities and meet deadlines.
* Experience using Customer Relationship Management software, Microsoft Office applications, and ERP systems (Visual would be plus).