About the role
Community Manager (Slack Community, Events & Member Engagement) – Remote | Full-Time
Position Type: Full-Time, Remote Working Hours: U.S. Business Hours
About the Role
We’re hiring a Community Manager to lead and grow a private entrepreneur community (~160 members).
This is a high-ownership, relationship-first role — you’re not just moderating a community, you’re building connections, driving engagement, and ensuring members stay active and satisfied.
You will:
* Lead daily conversations in Slack * Connect members with each other * Coordinate high-quality events * Track engagement and improve retention
If you enjoy building relationships, starting conversations, and creating energy in a community — this role is built for you.
What You’ll Own
Daily Community Engagement (Core Focus)
* Actively manage conversations in Slack * Start discussions and keep engagement high * Maintain a professional, upbeat, and welcoming tone * Ensure no member feels ignored or disconnected
Relationship Building & Member Connections
* Introduce members based on: * Goals * Industry * Interests
* Act as the connector of the community * Build trust and encourage collaboration
Member Check-Ins & Retention
* Conduct regular member check-ins (every 3–6 months) * Identify: * Engagement gaps * Risks of churn * Opportunities to improve experience
* Proactively solve issues before they escalate
Event Coordination & Execution
* Plan and manage: * Retreats * Dinners * Meetups
* Handle logistics end-to-end * Deliver a premium, high-quality experience
Engagement Tracking & Reporting
* Track: * Participation levels * Member activity * Event attendance
* Report insights to improve engagement and retention
Feedback & Survey Management
* Run surveys using: * Typeform
* Analyze feedback and identify trends * Turn insights into actionable improvements
What Makes You a Strong Fit
* Outgoing and confident starting conversations * Natural relationship builder * Strong communicator (Slack, email, calls) * Customer-first mindset (member satisfaction = priority) * Highly proactive and ownership-driven * Organized and detail-oriented
Requirements (Must-Have)
* Strong spoken English (clear, neutral, US-friendly) * Excellent written communication skills * Experience in: * Community management * Customer success * Relationship management
* Experience coordinating events or member experiences * Comfortable working U.S. hours * Reliable remote work setup
Nice to Have
* Experience managing communities on: * Slack
* Familiarity with: * Typeform
* Experience with U.S.-based clients * Background in: * Events * Customer success * Membership communities
* Experience improving: * Engagement * Retention
* Based in LATAM or Africa (preferred, not required)
What a Typical Day Looks Like
* Start conversations and engage members in Slack * Connect members based on goals and interests * Monitor engagement and follow up with inactive members * Plan and coordinate upcoming events * Review feedback and engagement data * Share insights and updates with internal team
In short: You are the heartbeat of the community — keeping it active, connected, and valuable.
Key Metrics (KPIs)
* Daily Slack engagement and activity levels * Member satisfaction (check-ins + surveys) * Event participation rates * Number of meaningful member connections * Retention and churn reduction * Accuracy of engagement tracking and reporting
Why This Role Stands Out
* High ownership — you run the community * Direct impact on retention and client experience * Blend of: * Community * Events * Strategy
* Opportunity to grow into: * Head of Community * Member Experience Lead
Interview Process
* Initial Phone Screen * Recruiter Interview * Practical Task (community scenario) * Client Interview * Offer & Background Verification
Apply Now
If you’re someone who thrives on conversations, relationships, and creating energy in a community, this is a rare opportunity to own and grow a high-value private network.
Originally posted on Himalayas