About the role
Job Title: Receptionist Location: Helena Motors, Helena, MT Reports To: Office Manager
Job Summary: Ford of Helena is seeking a professional and friendly Receptionist to be the first point of contact for our dealership. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. This role is essential to ensuring an exceptional customer experience both in-person and over the phone.
Key Responsibilities:
* Greet and welcome customers and visitors with a warm, professional demeanor. * Answer, screen, and direct incoming calls promptly and courteously. * Maintain the front desk area, ensuring it is tidy, organized, and presentable. * Assist customers with general inquiries or direct them to the appropriate department. * Schedule appointments and manage calendars for service and sales teams as needed. * Handle incoming and outgoing mail, packages, and deliveries. * Perform basic administrative tasks such as filing, data entry, and photocopying. * Support other departments with clerical duties as required.
Qualifications:
* High school diploma or equivalent required. * Previous experience in a receptionist, administrative assistant, or customer service role preferred. * Strong verbal and written communication skills. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook). * Ability to multitask, prioritize, and manage time effectively. * Professional appearance and demeanor.
Physical Requirements:
* Ability to sit for extended periods. * Occasional lifting of office supplies (up to 20 lbs). * Frequent use of standard office equipment, such as computers, phones, and photocopiers.
Work Schedule:
* Full-time positions available. * Standard dealership hours are Monday to Friday, 8:00 AM to 7:00 PM, Saturday 9:00 AM to 7:00 PM * Specific shifts will be assigned based on availability and dealership needs.
Compensation: $18-$20 DOE