About the role
Job Description
This role travels across sites to support communication of process changes, resolve workflow questions, and promote alignment with PALM standards. The Coordinator supports defect management to improve specimen quality, escalates concerns to appropriate teams, and may provide regulatory guidance for Physician Office Laboratories (POL) related to CLIA compliance. This position also contributes to standardization efforts, strategic relationship building, and quality improvement initiatives across the system.
**Key Responsibilities:**
* **Lead & Inspire:** Spearhead the preparation and delivery of engaging training programs designed to boost quality standards for PALM and POC activities beyond the traditional laboratory setting * **Build & Maintain:** Develop and keep POC operating procedures current and compliant with all accrediting and regulatory requirements, using PALM-approved standardized formats * **Collect & Analyze:** Gather quality data that tells the story of where we are and where we're headed, then use those insights to spark meaningful educational initiatives and drive continuous improvements * **Empower & Support:** Partner with caregivers and healthcare workers to develop robust staff training programs and ensure POC laboratories meet all accrediting and regulatory standards * **Collaborate:** Work cross-functionally to foster awareness and champion a culture of quality and compliance across the organization
Qualifications
EDUCATION AND EXPERIENCE:
* Completion of a bachelor's degree in a chemical, physical, biological or clinical laboratory science, medical technology, or Allied Health Administration from an accredited institution. * Requires a minimum of three (3) years of progressive responsibility including demonstrated leadership qualities in an accredited laboratory. * Certification as a MT (ASCP), MLS(ASCP), CLS(NCA), MLT(ASCP), or CLT/NCA is required.