About the role
Job Description
Responsibilities: • Greet customers immediately in a professional and friendly manner. • Handle telephone transactions quickly and courteously. • Possess the ability to work with several customers at one time while maintaining individual customer satisfaction. • Point out any sales, specials or new merchandise to customers. • Assist customers with their selection of merchandise and provide fashion feedback. • Accept cash and credit card payments for merchandise purchases; keep cash register accurate. • Notify customers when special orders or back-ordered items are received. • Assist with set-up, organization, and staging of special events such as Open Houses, HOG activities, fashion shows, etc. • Maintain clean and current displays of merchandise that are appealing to customers. • Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.) • Maintain updated customer mailing lists. • Attend training sessions to keep current with merchandising and inventory control issues.
Requirements: • Passion for people and Harley-Davidson brand • Experience in merchandising and retail sales or demonstrated ability to learn sales process • Knowledge of Point-of-Sale and computerized inventory systems or the ability to understand new technology • Friendly, outgoing personality with positive attitude • Ability to ask good questions and function as a sales consultant rather than a transactional salesperson • Willingness to learn and develop sales skills
Additional Information
All your information will be kept confidential according to EEO guidelines.