About the role
Job Description
Schedule
* Monday – Friday, 8am – 4:30pm
The Role
The Accounts Receivable Credit Representative is responsible for Credit and Collection management of assigned customers. They should be comfortable working in a fast paced environment, and must be able to effectively prioritize work to maximize performance. The Credit Representative works independently, ensuring accurate and timely reconciliation and deduction analysis of assigned customers.
Essential Responsibilities Include but Not Limited To:
* Review Aging of assigned accounts weekly * Engage in collection calls on past-due invoices as well as analyze customers from a risk standpoint and make recommendations to supervisor on all high-risk customers * Ensure deductions are valid; reconcile accounts with customer regarding disputes, returns and discrepancies. Work with sales team to address customer issues * Develop and maintain customer relationships * Provide excellent customer service * Research and ensure proper documentation is obtained to adjust AR balances in a timely fashion. * Prompt and professional responses to customer inquiries * Inform management of delinquent AR, aged deductions, and any other significant customer issues * Work with the cash application team to ensure proper payment processing and provide back up * Initiate refund process, other responsibilities as requested by supervisor * Complete special projects as assigned
Qualifications
* College Degree in related field and/or equivalent work experience in a similar role. * Excellent communication skills. * Ability to exercise sound judgement, and independent thinking. * Bachelor’s Degree preferred * Intermediate knowledge of MS Word/Excel * Intermediate data entry skills * Excellent written and verbal communication skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
All job offers for this position are contingent upon passing a criminal background check after a conditional offer of employment. No applicants will be disqualified based on the mere presence of criminal history, and an individualized assessment shall be conducted before any conditional offer of employment is revoked.
Attorney General’s Washington Fair Chance Act guide
RCW 49.94.010
This is a safety-sensitive position.
This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
We do not provide H1-B sponsorships at this time.
Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual’s qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.
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Charlie's Produce is an Equal Opportunity Employer
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