Online Member Support Specialist

AIL

Jacksonville, FL, United States Full-time today
Workplace
On-site
Location
Jacksonville, FL, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

Key Responsibilities - Help clients explore supplemental benefit options tailored to their needs - Prioritize high-quality, client-focused interactions - Support clients throughout the enrollment process with clarity and professionalism - Hold client consultations virtually using Zoom - Cultivate long-term client relationships - Grow through ongoing mentorship and professional development - Maintain accurate digital documentation and manage follow-up communication

Qualifications - Customer service or consultative experience preferred, not required - Comfortable in virtual meetings and using digital tools - Excellent interpersonal and communication abilities - A heart for helping people and supporting a purpose-driven mission - Reliable internet connection and Windows-based laptop or PC with webcam - Willingness and ability to obtain required state licensing, if applicable - A self-starter mindset with strong organizational skills - Eligible to work in the United States

What We Offer - Bonuses paid monthly and quarterly - Supportive, people-first team culture - A real path into leadership - 100% remote with flexible hours - Growing income through renewals - 3% equity opportunity for qualifying team members - Weekly pay based on performance - No cold outreach — leads are inbound - Full training and licensing provided

About AO Globe Life For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.

Apply today and start building a career that fits your life.

About Customer Support jobs in the United States

Open jobs
1,745 open Customer Support jobs in the United States, 321 of them posted in the last 7 days. See all Customer Support jobs in the United States
Typical advertised pay
$44,000 – $74,000 a year for the middle half of the 513 job ads from 326 employers that state a salary in US dollars (median $53,000). This is base pay as advertised, not total compensation. Customer Support salary in the United States

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