About the role
About:
Join us at Berkshire Grey to deliver best-in-class robotic automation solutions that solve real customer problems and deliver immediate value. Our Operations team is seeking a talented professional to oversee the deployment and installation of large scale industrial robotic systems. The ideal candidate will have experience at all stages of the deployment and installation lifecycle from initial customer meeting through to acceptance. We’re looking for self-starters who can jump in and join a thriving team of top talent.
Roles and Responsibilities:
* Lead installation/deployments of BG technology on customer sites from installation to System Engineering hand-off * Ensure compliance to building and safety codes by all federal, state, and/or local regulations * Manage installation contractors and work to resolve deployment issues * Manage BG engineers while on site that are tasked with installation efforts * Manage customer relationship on-site and coordinate site level tasks with local building management * Work cross-functionally with internal stakeholders to meet installation criteria * Drive feedback and improvement efforts from site to System Engineering teams * Provide support to the active project to drive progress and prevent or mitigate stoppages or downtime * Responsible for tracking and achieving project operational and budgetary metrics * Develop standardization processes and technical solutions to drive down installation time and cost * Oversee customer training and handoff tasks to guarantee a smooth integration of BG’s technology in existing operations * Please note that this role manages the installation and resources on site at the time, but does not have direct reports.
Experience and Education:
Required:
* BS degree in Mechanical, Electrical, or Industrial Engineering or similar technical field * 5+ years of experience in construction or installation management
Preferred:
* 8+ years of experience in construction or installation management * Project management experience * Robotics/industrial automation/manufacturing experience
Qualifications and Skills:
Required
* Demonstrated experience managing hardware installations and commissioning of industrial equipment * Experience leading teams of engineers * Experience managing construction contractors * Knowledge and understanding of safety standards * Ability to read and understand CAD drawings, electrical schematics, or other engineering diagrams * Confidence and knowledge to convey technical explanations of problems or issues identified during deployment * Understanding of warehouse management systems, software messaging flows, IT hardware * Demonstrated experience with customer management and support * Strong sense of urgency and leadership * Excellent communication skills * Strong computer skills * Ability to work with senior levels of management internally and externally at site level * Ability to manage multiple high-priority tasks simultaneously
Preferred (one or more):
* High competence in at least one area: mechanical, electrical, or software systems * Experience with project management software - MS Project, Smartsheets, etc. * Experience with engineering defect tracking software – JIRA, etc.
Travel:
* Will travel be required? Yes * If Yes, what % of time: 100%
This role is not eligible for visa sponsorship.
5111-2606JS
Compensation: Base salary range $120k-$160k