About the role
PRET IS RECRUITING A KITCHEN TEAM MEMBER
WORKING HOURS: 11 am- 3 pm LOCATION: Battersea Power Station
KEY RESPONSIBILITIES
* Food Safety standards * Health & Safety standards * Production Skills * Service Skills * Knowledge * Performance
KEY PERFORMANCE INDICATORS * Productivity * Quality * Accuracy
PRET VALUES * Happy Teams, Happy Customers * Amazing Standards Every Day * Never Standing Still * Doing the Right Thing
BEHAVIOURS * Clear Communication – Clear, appropriate, listening * Team Working – Helpful, sociable, respectful * Passion – Drive, enthusiasm, pride * Great Execution – High standards, well planned, efficient
PRET CULTURE We care deeply, we stay hungry, we grow together, we welcome everyone, we share joy
THE RIGHT PRET PEOPLE * Maintain good relationships with all Pret teams * Be kind, honest and generous with people * Apply the knowledge and skills learnt * Support the team in getting the job done * Communicate with care and respect * Always follow the Pret uniform standards
AMAZING SERVICE * Follow safety standards and policies applicable in the Front of House area * Continuously follow the 6 Key Points of Service * Deliver an engaging and efficient service to customers * Meet customers’ needs with a sense of urgency and accurately * Ensure queue busting in a friendly and efficient manner * Ensure product quality is well preserved when serving takeaway and delivering items * Contribute to an efficient coffee service
DELICIOUS FOOD AND DRINK * Follow safety standards and policies applicable in the Back of House area * Always follow the processes to guarantee our customer safety and that each product is accurately made and labelled * Continuously follow the 6 Key Points of Production * Ensure customer satisfaction by producing high-quality products and perfect packaging for in-store and delivery customers * Ensure no ‘reject’ products are served or displayed * Gain knowledge of the characteristics of our food and coffee
WELL LOVED SHOP * Follow the Food Safety and Health & Safety standards * Create an inviting, clean shop environment * Carry out the Floor Organiser (FO) duties when required * Complete duties diligently * Report any risks or hazards to the Manager immediately * Ensure the equipment is always well maintained
SHOP PROFITABILITY * Complete all training requirements * Ensure How to Cards are used and followed consistently to deliver Pret standards * Learn the skills to support the Key Roles with hot food production and Barista Prepared Drinks * Achieve productivity targets * Adhere to all financial standards