About the role
Job Description
Responsibilities:
Account Management:
* Develop and animate a portfolio of Strategic & Key accounts through targeted face-to-face, hybrid meetings & telesales activities. Accounts to be mainly across UK with identified Sport business Globally. * Build account plans utilizing Accor tools such as Anais effectively and efficiently according to targets given by department head. Work closely with Groups Desk * Arranging & managing business reviews with key partners throughout the year. * Build and animate its network of influence with prescribers, influencers and key decision-makers * Identifying, researching and qualifying new business opportunities through market analysis, networking and outreach strategies. * Managing complex issues with key stakeholders * Working with department head to ensure the strategy of division is followed * Project management – topics to be defined – to deliver commercial actions to help drive business e.g.: Relook at centralized groups approach for Sport & focused T&C for this business * Develop in-depth knowledge of accounts and their distribution channels * Increase market share for Accor hotels * Implement Customer Loyalty levers * Support the Sport RFP treatment alongside the Group desk team
Sales Actions:
* Organize & attend a variety of activities to support growth of business across trade shows, events, exhibitions, sales missions within own region * Ensure ROI is managed and maintained across all actions * Develop strong knowledge of regional and global hotel portfolio to become an ambassador for the brands, hotels & destinations * Arrange presentations to hotels & clients on key topics, new openings and products * To offer a consultative sales approach to both clients & hotels * Support on the roll out of new products and tools such as Loyalty programs & CSR, new systems such as MEET and ensuring fully efficiency in delivering such services * Drive preferred partnerships and manage solicitation of the Sport programme. * * Cross Segment: * Work with other teams, hubs and hotels as deemed necessary to help drive more sport business into regions and globally * * Team Responsibility: * Always working alongside all colleagues in a professional manner, supporting and coordinate on projects that as set by Head of Department * Ensure strong knowledge of tools & programs used to drive M&E business * Mentor and support within the M&E and Sport team * Support in the evolution of the transformation of our digitalized services being provided to the groups markets * Constant monitoring of industry trends * * Reporting: * Track, analyse and report all business from portfolio and take ownership of market segment to produce reports and presentations as deemed necessary * Take ownership of market segment to produce reports and presentations as deemed necessary
Qualifications
Qualifications and Competencies:
* 3 years M&E/Sport Account management * Hotel/ M&E and Sport sales Industry background * Understanding of own marketplace * Good understanding of the Sport market – with focus on European trends * Strong established working relationship with the key Strategic Sport partners Globally. * Strategic & Key Account Management * Result Oriented / Performance * Proactivity/Analysis/Conceptualization/Strategy * Persuasion * Sense of Relationship * Customer Focus
Additional Information
What’s in there for you?
* Unique opportunity to take your first steps and develop your career with worldwide Augmented Hospitality leaders * Package of benefits and perks of working for Accor * Work in a multi-national team * Hybrid way of working * Talent development opportunities * Access to a comprehensive training catalogue within our Accor Academy * Option to further develop and grow in- and outside of the region or globally * Various ESG activities & initiatives