About the role
Job Description
Location: Southfield but must be willing to travel to Novi or Rochester for coverage when needed.
Schedule: Monday - Friday, 8am-5pm, No weekends
About the Department
Join the dedicated team at Providence Hospitals, a respected network within Henry Ford Health, serving communities across Oakland County. Our hospitals offer advanced specialty care with deep local roots, combining the strength of a leading health system with convenient suburban locations and strong community connections. As part of our team, you'll play a vital role in delivering exceptional care and support to our patients and their families.
Role Overview
As a Front Desk Clerk, you'll work in a customer service capacity, providing essential administrative and clerical support in a medical setting. Your role is critical in ensuring smooth operations, from greeting patients to managing appointments and insurance authorizations. You'll directly support patients, visitors, and healthcare teams, contributing to a positive and efficient care experience.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
* Greet patients and visitors, check patients in and out, and obtain necessary documentation. * Verify and enter demographic information and obtain insurance authorizations/precertification. * Complete medical record release requests and schedule/confirm patient appointments. * Enter, review, and submit charges for patient procedures and services daily. * Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to your assigned area.
Qualifications
What You Will Need
Required Qualifications
* High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.
Preferred Qualifications
* None specified.
What We Offer
At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to engage in mission-driven work that makes a real difference. We prioritize continuous learning and professional development, empowering you to thrive in your role and advance your career.
Join Our Team
Ready to make a difference? Apply now and join our team at Henry Ford Health!