About the role
Workforce Planner
Company: US Waffle Company
Location: Liberty, SC | On-site
Job Type: Full-Time
Salary: Starting at $60,000, but can go up depending on experience
Reports To: Plant Manager
Job Summary
U.S. Waffle Company is seeking a dynamic, detail-oriented Workforce Planner to support our rapidly growing manufacturing facility in Liberty, SC. In this role, you will align plant labor capacity with operational production demands. Acting as the operational bridge between plant management and frontline employees, you will manage shift scheduling, time tracking, absenteeism coverage, and headcount forecasting to ensure smooth plant operations and strong employee retention.
Key Responsibilities
* Workforce Scheduling: Design, optimize, and publish multi-shift master production schedules to ensure operational coverage and meet plant output goals.
* ERP System Administration: Maintain daily workforce management data inside Plex ERP, ensuring real-time schedule adjustments and data integrity.
* Coverage & Absenteeism Management: Proactively adjust daily shift rosters to cover call-outs, turnover, and production volume shifts with minimal downtime.
* Employee Relations & Communication: Serve as the primary point of contact for hourly employee scheduling requests, shift preference resolution, and attendance inquiries.
* Timecard & Payroll Compliance: Oversee daily time tracking, punch approvals, and timecard audits to ensure payroll accuracy and compliance with labor policies and overtime rules.
* Labor Forecasting: Partner directly with the Plant Manager to track headcount metrics, analyze labor trends, and forecast upcoming staffing requirements.
Required Qualifications & Skills
* Education: Bachelor’s degree in Human Resources, Business Administration, Operations Management, or related field (or equivalent experience).
* Experience: 2–4 years in workforce scheduling, production planning, or HR coordination in a manufacturing or food production environment.
* Workforce Context: Hands-on experience supporting multi-shift, hourly production workforces.
* Language Skills: Bilingual English/Spanish proficiency is required.
* Technical Proficiency: * Demonstrated experience with ERP/HRIS systems (Plex ERP experience is a plus). * Advanced Microsoft Excel skills (pivot tables, complex formulas, data audit). * Solid understanding of labor standards, overtime regulations, and shift management.
* Key Competencies: High attention to detail, rapid problem-solving, strong cross-functional communication, and adaptability in fast-paced production environments.
Benefits
* Medical/Dental/Vision * Paid Time Off/ Holiday Paid * Short-Term/Long-Term Disability * Retirement Package - 401K * Life Insurance * Employee Discounts through LifeMart
Workforce Planning | Plex ERP | Production Scheduling | Timecard Audit | Bilingual Spanish | Headcount Forecasting | Manufacturing HR | Excel Pivot Tables | Labor Compliance