About the role
European Service at Home (ESAH) is a well-established, large-sized family services company. We provide hands-on experience to set you up for success with our company's planned and implemented Care Program, which includes direct supervision of Caregivers. The Home Care Service Representative commutes to our office to set up client appointments and coordinate their schedule for the day. The right candidate will also travel throughout towns to conduct in-home visits at each client’s home to monitor and report on the quality of services being provided by direct care staff (Home Care Aides), and to determine whether existing care plans are adequate to meet client needs.
Bilingual is a plus Start rate: $23 (BOE)
BENEFITS:
* Working in a friendly team environment with a collective Diversity Program * Job Training * Medical, Dental, Vision, and Life Insurance * Vacation & Paid Time Off * Paid Holidays * Bereavement Leave
Job duties:
* Serves as a resource for technical questions, applications, and problem-solving * Insures client and employee safety, assesses possible risks, and works on their prevention * Makes home visits, as necessary, to provide hands-on training and assistance * Personally substitutes for HCA, if necessary * Maintains a professional, friendly, courteous, caring relationship and atmosphere with all staff members, clients, and employees * Works in a team to assure accomplishment of the company's goals
Qualifications:
* Excellent communication skills in English * Bilingual is a plus but not mandatory * Must have a vehicle * Ability to Delegate * A high school diploma or general education diploma * Willingness to substitute caregiver * Basic computer skills * Some office experience