About the role
Job Description
* Answer incoming calls and direct them to the appropriate staff member * Schedule, reschedule, and cancel appointments * Manage online booking requests when applicable * Verify patient insurance eligibility * Obtain referrals when required * Collect and document payments accurately * Monitor income faxes, emails and medical records * Maintain organized patient records while following HIPAA privacy requirements * Respond to patient questions professionally * Provide support to the Medical Assistant department as needed to ensure smooth daily operations
Qualifications
* Full-time: Monday – Thursday 07:30 AM to 4:30 PM * Fridays – 07:30 AM 2:00 PM
Education:
* High School Diploma or equivalent
Experience:
* Front Desk / Receptionist experience is preferred * Dermatology experience is a huge plus
Additional Information
All your information will be kept confidential according to EEO guidelines.