About the role
Job Description
At Guzman y Gomez, we believe in authentic flavours and the power of food to bring people together. As a Shift Leader at GYG, you will play a pivotal role in shaping unforgettable dining experiences.
Your role will include:
* Team up with fellow managers to train, lead, coach and inspire your crew while keeping the energy high on every shift * Champion a “customer-first” mindset by delivering standout service to both new faces and regular guests * Maintaining high quality food safety, cash handling, cleaning and stock control * Be a proud ambassador of GYG by making sure all crew members live and breathe our values, policies and procedures * Communicate clearly and confidently with the restaurant team to keep everyone aligned * Be hands-on with managing labour and COGS to help drive a successful, profitable store * Oversee deliveries like a pro, ensuring orders are accurate and match invoices
We appreciate diverse experience, but specifically, we are looking for candidates who have:
* Leadership or supervisory experience in a fast-paced environment * A track record of providing outstanding customer service * Completed or willingness to complete Food Safety Supervisor certificate * Completed or willingness to undertake Responsible Service of Alcohol course
Benefits of working with GYG:
So much! Check out some of the benefits below:
* Fair pay in line with the Fast-Food Industry Award * Flexible rosters and employment stability * Free and comfortable GYG uniforms and exclusive merch * Discounted GYG meals * Comprehensive training and support to set you up for success * Opportunities for advancing your leadership abilities – career pathways into Assistant Restaurant Manager and beyond * An uncapped referral program! Bring your mates and earn $200 per successful referral * Team building activities and regular crew competitions * Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few * We've got your back with Sonder - a comprehensive employee assistance program, here to support you and your family * The chance to join our Hola Central team or become a Franchisee!
Click the "I'm Interested" button to express your interest in joining our team!
We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.