About the role
Job Title: Program Assistant FLSA Status: Non-Exempt Department: Client Services Reports to: Deputy Director Effective Date: 12/19/2023 Pay Rate: $40,000 per year $19.23 per hour
Position Overview: The Program Assistant is responsible for assisting the client services department with daily administrative operations and functions and supporting the program staff in meeting client needs.
HOURS: 40 hours weekly minimum or as necessary to achieve program objectives, responsibilities, and tasks. Work Schedule to include Sunday Off, Monday - Thursday 8:30 am–5:30 pm; Friday 8:30 am–3 pm; Saturday Off
Essential Duties and Responsibilities: * Assist with planning and coordinating client programs, events, and activities. * Support program growth and development as necessary.
* Coordinate program communications. * Assist with coordinating collaboration relationships between staff, clients, and community stakeholders and identify appropriate programmatic resources. * Schedule and organize program-related meetings and events. * Create and maintain program records and documents to be stored on the Public Drive * Assist with answering the agency’s 24-hour crisis intervention hotline calls and face-to-face advocacy and intervention. * Provide direct and indirect advocacy, assistance, and follow-up to victims/secondary victims of domestic violence and/or sexual assault. * Assist with Community Awareness Events for Domestic Violence and Sexual Assault and Teen Dating Violence * Represent the agency in public presentations, professional training, awareness activities, and member/group coalitions. * Directly assist with all administrative functions within client services departments * Other Duties as assigned.
Qualifications: * Associate-level position with strong administrative skills and computer knowledge.
Education and Other Requirements: * Minimum of a 2-year degree or comparable experience. * Must pass a criminal background check, motor vehicle report, and reference checks. * Must have a clean driving record/automobile insurance coverage/be insurable/ have at least three years of verifiable driving experience. No more than 2 moving violations in a 3-year period for drivers over the age of 25. No more than 1 moving violation in a 3-year period for drivers ages 21-25 * Provide proof and maintain personal automobile insurance coverage. * Must be 21 years of age or older * Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Job-Specific Competencies: * Computer knowledge of programs including Microsoft Office Suite. * Ability to demonstrate critical thinking skills to assist with in-the-moment issues or crises. * Sensitivity regarding the issues of family violence and sexual assault. * Manage multiple tasks and prioritize changing workloads. * Ability to communicate effectively, both orally and written. * Sensitivity and awareness of domestic and sexual violence and how to remain calm in crisis situations.
I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point, Inc.