About the role
Job Description
The Roadside Technician will be responsible for responding to service calls and providing on-site automotive support to customers experiencing vehicle issues. This includes tasks such as jump starts, tire changes, fluid top-offs, battery testing, and basic inspections.
Duties and Responsibilities:
* Respond to roadside assistance calls in a timely and professional manner * Perform essential services such as jump starts, tire changes, lockouts, fluid top-offs, and battery testing * Conduct basic vehicle checks and inspections, reporting any major concerns to the Service Advisor * Keep service equipment and vehicle in clean, working condition * Follow proper procedures for safe vehicle handling and roadside operations * Communicate clearly with customers and teammates to ensure seamless service * Maintain accurate service records and documentation for each job * Use tools and materials efficiently to avoid unnecessary waste * Follow all company safety policies and immediately report any incidents
Qualifications
* Prior experience in automotive maintenance or roadside assistance preferred * Strong mechanical aptitude and a problem-solving mindset * Willingness to work flexible hours, including weekends or evenings if needed * Excellent communication and customer service skills * Ability to work independently in outdoor conditions * Valid driver’s license with a clean driving record * Must be authorized to work in the USA * Must be able to pass a pre-employment background check, drug test, and MVR screening
Additional Information
Compensation (Hourly: Flat-Rate):
* $20.00 / hour * Based on experience, certifications, and skill level * Tenure Bonus Program*: * Starting at 6 months, earn up to $3.50/hour on every flat-rate hour turned * Bonus increases with tenure and is paid annually
Schedule:
* FULL-TIME * Sundays Always Off * Saturday Availability Required
Perks & Benefits:
* Medical, Dental & Vision Insurance * $0 Monthly Premium for Technicians after 12 months** * Reduced Rates for Dependent Coverage** * 401(k) with Company Match * Paid Time Off that Increases with Tenure * Closed on Thanksgiving & Christmas * Employee Pricing on Vehicles, Parts & Service * Free & Discounted Gym Membership Options * Exclusive Travel Discounts on Hotels, Flights & Rentals * OEM Certification & Paid Manufacturer Training Opportunities * Career Growth within a Fortune 500 Company
*Tenure bonus eligibility begins after 6 months. **Coverage begins at hire; premium-free medical starts after 1 year of service.