About the role
Position Summary Atlantic Heating & Cooling Service, Inc. is seeking a motivated, tech-savvy, and highly organized Operations & Business Development Coordinator to assist with daily field operations, customer relationships, and business development.
The ideal candidate is a fast learner, an excellent communicator, and a proactive problem-solver who can multitask in a fast-paced environment. This position requires a combination of fieldwork, customer interaction, and administrative support. Key Responsibilities * Visit jobsites to check on crews, equipment, and job progress. * Make sales stops, visit existing customers, and identify new business opportunities. * Follow up with customers regarding upcoming projects, quotes, and additional work. * Communicate new jobs and customer requests directly to the VP of Operations for scheduling. * Deliver and pick up parts, supplies, and equipment as needed. * Assist with coordinating truck repairs, equipment availability, and operational needs. * Communicate jobsite issues, delays, and customer concerns promptly. * Assist Operations and Business Development with daily coordination and special projects. * Maintain accurate records of customer communications, sales opportunities, and follow-ups. * Support communication between field crews, Operations, and Business Development.
Note: This position will communicate jobs to the VP of Operations for scheduling and will not be responsible for entering or scheduling jobs in TSheets. Qualifications * Must be a fast learner and highly tech-savvy. * Excellent written and verbal communication skills, including strong grammar, spelling, and professional email etiquette. * Proficient in Microsoft Office, including Excel, Word, and Outlook. * Strong organizational skills and attention to detail. * Ability to multitask, prioritize responsibilities, and work independently. * Excellent customer service and interpersonal skills. * Proactive, dependable, and comfortable taking initiative. * Valid driver's license with an acceptable driving record. * Experience in construction, utilities, trucking, field operations, or sales preferred. * Comfortable traveling to jobsites and customer locations.
What We're Looking For We are looking for someone who is self-motivated, resourceful, professional, and comfortable with technology. The right candidate will take initiative, communicate effectively, follow through on assignments, and be willing to assist both Operations and Business Development wherever needed.