About the role
Job description:
Royale Oaks is a well-established community, minutes from the interstate. We are a nonprofit, family-oriented, multicultural community where your talent and knowledge will be highly valued.
We are looking for someone that is self-motivated, outgoing and dependable. The candidate will need to have a thorough understanding of receptionist/customer service experience with the ability to manage a busy front desk. We are looking for a team player who can assist seniors with comfort, care and compassion, displaying complete professionalism and class.
The receptionist is responsible for providing excellent customer service to all staff, residents and resident family members. The receptionist is also responsible for providing assistance to all departments, as well as answering phones and assisting residents, family members and potential clients as needed.
Available Shift:
8am-4:30pm, and other assigned hours. Full-time
Minimum Eligibility Requirements:
High school diploma or equivalent. A desire and willingness to learn new systems. Prior work in reception or customer service preferred. Must be able to read, write and follow oral and written directions at a level necessary to accomplish the job and communicate effectively through written information. Must possess strong organizational skills, and be detail oriented, but flexible in order to accommodate the fluctuating needs of the facility. Knowledgeable on the computer and able to operate Microsoft Office. Ability to represent the facility in a positive and professional manner. Must be able to work effectively in an individual or team setting. Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Essential Functions:
Answering the phones and referring to the appropriate department or person. Greet residents, families, guests, and staff in a courteous and professional manner. Communicate effectively between departments for special events, vendors, guest meals, visitors, outside providers, and inquiries. General office duties including typing, filing, distribution of mail. Follow guidelines for phone inquiries and guided tours. Other duties as assigned
Job Qualifications:
High school diploma or equivalent required.
Customer service: 1 year
Job Type: Full-time
Salary: Depends on experience
Benefits:
Employee assistance program Paid time off
Sick leave
Health Insurance
Dental Insurance
Eye Insurance
401K
Life Insurance
Tuition Assistance