About the role
Position Summary
As part of the Office of the Registrar team, this position helps develop, implement, and is directly involved in an aggressive, comprehensive enrollment program. This position manages records specific to registration processes.
Position Responsibilities
* Provide timely and professional customer service via telephone, email, and in person. * Updates specific student data in the Jenzabar student information system * Process drop/withdrawal requests * Assist with transfer credit processes and degree clearance reviews * Process document requests and communicate with requestors as needed regarding enrollment verifications, transcripts and course descriptions * Serves as back up for downloading and processing Parchment and SPEEDE (electronic college) transcripts * Contributes to data accuracy and integrity * Provides general information about KC in both oral and written formats. * Represent KC in a cordial, professional manner in both action and appearance * Performs routine office duties * Assists students, faculty, and staff with specific records questions * Contribute to the overall welcoming environment of KC * Other duties as assigned
Minimum Position Requirements
* High school or HiSET (GED) graduate, Associate degree preferred * Proficiency in Microsoft Office (Word, Excel, and Outlook) and data entry required * Familiarity with the Poise or Jenzabar EX student information systems preferred * Effective oral and written communications skills are a must * This position requires the application of effective office procedures and organization skills as well as the ability to work independently and as a team member.
Supervisory Responsibilities
· 0 Full-Time Direct Reports 0 Part-Time Direct Reports
Physical Demands and Work Environment
* The ability to work with diverse populations is necessary * This position is designated as security sensitive and requires a criminal background check * Sufficient dexterity, agility, and physical condition to perform routine office duties are necessary including the ability to lift a minimum of twenty pounds.
Safety
* Provide resources for safe operation of units. * Create and support workplace safety.
SALARY RANGE & FRINGE BENEFITS
* THE RATE OF PAY IS UP TO $10-$12 PER HOUR DEPENDING ON EXPERIENCE.
* WORKER’S COMPENSATION
* Participation in the retirement program through Teacher Retirement System of Texas
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. Kilgore College reserves the right to add, change, amend, or delete portions of this job description at any time, with or with notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by Kilgore College at its discretion to enable individuals with disabilities to perform the essential functions.
Kilgore College does not participate in the federal Social Security program.