About the role
Rodenhiser Home Services is looking for a hands-on, people-focused HR Manager to lead all HR functions for our multi-trade home services company. This role is perfect for someone who is empathetic, organized, confident, and comfortable supporting managers and employees at all levels.
You will be a key partner in shaping our culture, supporting our teams, and driving performance across the organization.
KEY RESPONSIBILITIES
Recruiting & Talent Acquisition * Lead recruiting for trades (HVAC, Plumbing, Electrical, Carpentry, Painting, Architecture, Drafting) and office/warehouse roles via Jazz/HR * Partner with Marketing to promote the employment brand and organize hiring events.
Employee Relations & HR Operations * Act as a trusted advisor on employee relations, fostering a respectful and inclusive workplace. * Lead HR operations, including compliance, policy management, training, and development. * Manage investigations, documentation, corrective actions, and exit interviews. * Support performance management, coaching, and career development. * Ensure consistent policy application and maintain a culture aligned with “Nice People, Great Service.” * Act as a neutral party, providing a balanced perspective for both employees and leaders.
Benefits, 401(k), & Insurance Coordination * Lead annual open enrollment and employee benefits education. * Facilitate annual analysis of the company’s self-insured health plan. * Administer the 401(k) plan including eligibility tracking, enrollments, contributions, audits, and compliance. * Serve as a liaison for captive insurance programs including Worker’s Compensation, General Liability, and Automotive/Fleet.
Payroll & Compensation * Manage payroll compliance, deductions, and garnishments. * Administer compensation plans for Service Managers and Sales team. * Support payroll audits and resolution on payroll concerns.
Safety Program Oversight & Risk Mitigation * Work with the safety committee to develop, implement, and monitor the company-wide safety program. * Analyze claim trends and safety with insurance partners. * Collaborate with managers to improve safe working practices and reduce injuries. * Lead safety communications, training, and incident response.
Licensing & Credential Management * Maintain inventory and compliance of all employee licenses, trade certifications, and role-specific credentials. * Ensure renewals are completed on time with zero lapses in credential compliance. * Maintain secure digital records of all licenses and certifications.
Performance Reviews & Compensation Compliance * Oversee and ensure the timely completion of all performance reviews by department managers. * Maintain and update salary bands in compliance with Massachusetts wage transparency laws. * Support annual compensation reviews.
HRIS, Compliance & Organizational Support * Oversee HRIS workflows in ADP Workforce Now. * Maintain compliance with Massachusetts and federal labor laws. * Update Employee Handbook and HR policies. * Coordinate company-wide training and compliance initiatives. * Support EOS processes and organizational planning.
EXPERIENCE/EDUCATION/COMPETENCIES: * 5-8 Years of progressive HR experience. * Bachelor’s degree in human resources management or related SHRM or equivalent credentials. * Strong knowledge of Massachusetts employment law and Worker’s Compensation. * Proficiency with ADP Workforce Now and JazzHR. * Experience overseeing safety programs or analyzing insurance loss data (preferred). * Demonstrated success recruiting across trades and office roles. * Strong professionalism, confidentiality, communication skills, and judgment. * Ability to balance empathy with firmness and consistency.
COMPENSATION Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $90,000 to $120,000, based on responsibilities, experience, and other relevant factors. Total compensation is determined through a structured review considering experience, education, certifications, and licenses.
COMPREHENSIVE BENEFIT PACKAGE * Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, and MA PFML * Time Off: Paid Vacation, Holidays, Parental Leave * Financial: 401(k) and employer match * Growth: Tuition reimbursement, career development * Perks: Product discounts and more
Join the team where your voice matters and your work makes a difference.