Solution Engineer Czech Republic and Slovakia (m/w/d)

Synology

Remote Full-time 2 mo ago
Workplace
Remote

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About the role

Build a better world with data

We are looking for a customer-focused Solution Engineer who combines strong technical expertise with a commercial mindset. In this role, you will be a trusted technical advisor for customers, partners, and our sales organisation, helping to identify needs, design suitable solutions, and demonstrate the value of our products.

Your mission

* Act as the technical pre-sales contact for prospective customers, business partners, and the sales team

* Understand customer requirements and translate them into compelling product and solution proposals

* Present, demonstrate, and explain product capabilities, use cases, and technical benefits

* Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities

* Collaborate with the our Key Account Managers based in Czech Republic and Slovakia, European office, distributor network, and channel partners on strategic sales activities

* Prepare and deliver technical training for business partners and customers

* Support the preparation and execution of events, including technical setup and product demonstrations, independently or together with Marketing and Sales colleagues

* Provide technical input for sales opportunities, partner enablement, and go-to-market activities

* Offer occasional technical guidance to existing customers where needed, with a clear focus on enabling successful solution adoption rather than day-to-day support

Your profile

* Relevant IT qualification and at least 3 years of experience in a technical pre-sales, solution engineering, technical consulting, or comparable customer-facing technical role

* Strong technical knowledge of networking, storage, NAS, virtualization, and video surveillance

* A natural ability to combine technical understanding with customer and business needs

* Strong presentation, communication, and consultative selling skills

* Fluent Czech and/or Slovak and English, both written and spoken

* Experience working with customers, partners, or channel organizations, with a clear, confident, and target-oriented approach

* Ability to explain complex technical topics in an understandable and engaging way

* Creativity, flexibility, and a proactive problem-solving mindset

* High degree of self-responsibility, ownership, and strategic thinking

* Friendly, collaborative personality and strong team-player attitude

* Based in Brno or close by, with a valid driving licence and own vehicle for customer visits throughout the country (compensation package will be presented)

What we offer

* A Culture of Ownership: We trust you to be the expert. You'll be given the responsibility to match your freedom.

* Work with Products You Can Believe In: We're a leader in our category, making technology that people genuinely love to use.

* Competitive Compensation: We offer a fixed salary plus a performance-based bonus that directly rewards your results.

* Vibrant Team Culture: Join a supportive, tech-passionate team. We invest in our culture through regular team-building events, company gatherings, and a collaborative environment.

* Full-time employment contract via our EOR partner

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