About the role
This is a remote position.
Virtual Rockstar is hiring a reliable and detail-oriented Insurance Verification & Authorization Specialist for our client's team to support a growing rehabilitation clinic network based in the Mountain Time Zone. In this fully remote position, you will play a key role in supporting clinical and administrative operations—ensuring smooth, timely, and compassionate service to patients and families.
This is a full-time, long-term opportunity for someone experienced in insurance verification, prior authorizations, and claims support. The VA will work across multiple clinics, collaborating with in-person staff to reduce workload and improve efficiency.
About Our Client
Our client operates a multi-clinic rehabilitation practice with a focus on improving patient outcomes through compassionate care and operational efficiency. They are expanding administrative capacity with the goal of streamlining insurance processes and reducing the burden on in-person staff.
Why Join This Team?
* Mission-driven environment focused on patient well-being
* High-growth opportunity with room for expanded responsibilities
* Collaborative and supportive leadership team
* Direct impact on clinic operations and patient care
Responsibilities
Insurance-Related Tasks
* Verify patient insurance coverage and benefits (Availity, UHC, Cigna, Medicaid, Medicare, Railroad, regional payers)
* Obtain prior authorizations
* Assist with re-verifications during year-end periods
* Document insurance details in Prompt EMR
Claims & Billing Expansion
* Support claims follow-up and calls to insurance providers (future phase)
Patient Intake & Scheduling
* Assist with intake data as needed
* Support PCCs in insurance-related workflows
Communication & Coordination
* Collaborate with PCCs and admin staff for smooth workflow
* Attend PCC-related meetings and contribute to discussions
Data Entry & Documentation
* Maintain accurate insurance and authorization records
* Use clinic-provided email domain for secure portal access
Requirements
* At least 1 year of experience in medical admin support or VA work
* Familiarity with U.S. insurance verification workflows
* Strong communication and organizational skills
* Fluent spoken and written English
* Comfortable working Mountain Time Zone business hours
Benefits
* Competitive salary commensurate with experience.
* Opportunities for professional development and growth.
* Work in a dynamic and supportive team environment.
* Make a meaningful impact by helping to build and strengthen families across the globe.
Originally posted on Himalayas