About the role
Job Summary:
We are seeking an energetic, customer-focused, and results-driven Leasing Consultant to join our multifamily property management team in Naples, FL. The Leasing Consultant plays a key role in maintaining high occupancy, generating traffic, securing leases, and delivering excellent customer service to prospects and residents.
Responsibilities:
* Greet prospects, answer inquiries, and schedule tours of the community.
* Conduct property tours, highlighting community features and benefits to prospective residents.
* Accurately prepare and execute lease documents and related paperwork in compliance with company policies and local laws.
* Maintain an organized and up-to-date knowledge of current leasing, occupancy, and market trends.
* Follow up with prospective residents via phone, email, and text to maximize conversion rates.
* Assist with marketing activities including outreach, social media, resident events, and other initiatives to generate traffic.
* Process applications, conduct background checks, and verify qualifying criteria.
* Support the community's resident retention efforts by providing exceptional customer service and handling resident concerns professionally and promptly.
* Participate in weekly leasing meetings, training sessions, and performance reviews.
* Maintain accurate records in property management software systems.
* Perform administrative duties, including filing, reporting, and correspondence related to leasing.
* Collaborate with the maintenance team to ensure apartments are market-ready for showings and move-ins.