About the role
Our client, a well-established multinational D2C e-commerce company operating in the USA selling high-quality pet products, is looking for a highly organized and detail-oriented individual to join our team as a Logistic Assistant for a full-time remote job. As a Supply Chain Assistant, your main responsibility will be to support our supply chain department by efficiently creating shipping labels and tracking shipments. You will play a crucial role in ensuring the smooth and timely movement of goods through the supply chain. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.
If you are a highly motivated individual with a keen eye for detail and experience in logistics, ideally with an ecom company, we would love to hear from you!
Responsibilities:
* Creates shipping labels for outgoing shipments, ensuring accurate information and adherence to shipping guidelines and regulations. * Work with the Supply chain team to ensure timely and proper labeling, packaging and delivery of goods. * Track shipments, identify potential delays or issues, and proactively communicate with relevant parties to resolve them. * Maintain accurate records of all shipments, including tracking numbers, delivery confirmation, and related documentation. * Collaborate with the supply chain team to optimize shipping routes and identify opportunities for cost savings and efficiency improvements. * Assist in coordinating transportation arrangements, including booking carriers, scheduling pickups, and ensuring timely delivery of goods. * Respond to inquiries and provide exceptional customer regarding shipment status, delivery dates, and other logistics-related queries. * Contribute to the development and implementation of logistics policies, procedures, and best practices to enhance operational efficiency.
Requirements:
* Proven experience in a similar logistics or shipping role, preferably in a remote role in an ecommerce company * Proficient computer skills, including experience with shipping software and tracking systems. * Advanced knowledge of Excel (Google Sheets) * Good English (at least B2) * Strong attention to detail, ensuring accurate and error-free documentation. * Excellent organizational and time management skills, with the ability to prioritize tasks effectively. * Strong problem-solving and decision-making abilities, with the capacity to handle unexpected challenges. * Effective communication skills, both written and verbal, to interact with internal teams, customers, and external service providers. * Strong communication and collaboration skills * Communication with stakeholders in the USA may require working with some overlap with USA working hours.
Our benefits:
* Work for a Market-proven, fast-growing company * Competitive salary and bonus opportunities * Supportive work environment * Friendly International start-up environment * Paid trainings and courses * Be a part of something bigger, where you can have autonomy over your work * Fully remote work and flexible working hours (work from whatever place)
Originally posted on Himalayas