About the role
Role: Quadient Consultant
Location: US based - remote
Duration: 3-6 months
Roles/Responsibilities
* Design customer communications and document processing workflows using Quadient Inspire. (Designer, Interactive & Inspire Automation / Scaler) * Develop and configure Quadient Inspire applications and templates to ensure efficient and effective document production. * Write, maintain, and optimize scripts and code to automate document processing and data extraction tasks utilizing configuration driven design methodologies. * Conduct thorough testing and debugging of Quadient Inspire solutions to ensure high-quality and error-free output. * Troubleshoot and resolve issues related to document composition, formatting, data integration, and output generation. * Integrate Quadient Inspire with other systems and platforms, such as CRM, ERP, or other content management systems. * Provide guidance and support to end-users on Quadient Inspire functionalities, best practices, and troubleshooting. * Identify process improvement opportunities and propose innovative solutions to enhance efficiency and effectiveness. * Maintain documentation and version control of Quadient Inspire applications, templates, and configurations. * Ensure compliance with data privacy and security regulations in document management and customer communications.
Required Qualifications
* Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). * Strong background in Quadient Inspire implementation and development. * In-depth knowledge and hands-on experience with Quadient Inspire Designer, Inspire Automation or Scaler, and Interactive modules. * Proficiency in scripting and coding languages used in Quadient Inspire, such as Groovy, JavaScript, XML, JSON, SQL. * Strong understanding of document composition, data extraction, and document management concepts. * Experience with data integration and data mapping using Quadient Inspire or similar tools. * Familiarity with postal regulations and best practices in mail preparation and output generation. * Strong communication and interpersonal skills to communicate concepts to both technical and non-technical audiences. * Knowledge of other customer communications platforms or document management systems. * Familiarity with Agile methodologies and project management tools is desirable. * Self-motivated and proactive, with a continuous improvement mindset.
Nice to have:
* EngageOne CCM experience will be plus
Originally posted on Himalayas