About the role
DESCRIPTION OF EMPLOYER: Founded in 1901, Feeser’s, Inc. is a family owned and operated full-line foodservice distributor located in Harrisburg, PA servicing the Mid-Atlantic region. Feeser’s provides an expansive offering of dry, refrigerated, and frozen products to a diverse customer base comprised of restaurants, healthcare facilities, educational facilities, and other institutions.
SUMMARY: Selling food and non-food related products to a territory’s customers base. Responsible in achieving set territory performance goals by acquiring new customers and increasing sales within existing customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Builds and maintains a network of sources from which to identify new sales leads.
* Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
* Demonstrates the functions and utility of products or services to customers based on their needs.
* Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
* Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
* Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
* Provides periodic territory sales forecasts.
* Performs other duties as assigned.
* Day to Day sales calls for your territory’s customer base.
* Acquiring new customers within your territory.
* Assisting customers with product questions, market updates, and menu/recipe ideas.
* Daily Review and Analyze territory sales performance information within the CRM System.
* Answer all customer calls, and questions in a precise timely manner.
* Management of all account receivables within assigned territory.
* Participation in general sales meetings and regional sales meetings both in person and virtually.
* Work with all departments with Feeser’s including Transportation, Purchasing and Warehouse
* Participation in training seminars, Manufacturer Tours, and Food Shows.
* Work with Brokers and Manufacturer Reps by selling specific new items to customers in assigned territory.
* Perform administrative duties, such as processing credits and pick-up requests.
* Contacting all appropriate customers and completing all required paperwork within 24 hours on a Manufacturer Recall.
* Maintain up to date data within our CRM System for existing customer and prospective customer.
* Completing and returning all required documentation within the time parameters Management has requested.
SKILLS REQUIRED:
* Excellent interpersonal and customer service skills.
* Excellent sales and negotiation skills.
* Excellent organizational skills and attention to detail.
* Strong analytical and problem-solving skills.
* Ability to function well in a high-paced and at times stressful environment.
* Proficient with Microsoft Office Suite or related software.
QUALIFICATIONS & EXPERIENCE:
* High school diploma or general education degree (GED), or 5 years of foodservice sales experience.
* Bachelor's degree in Business, Sales, Marketing, Hospitality, or Culinary Arts preferred.
* 6 months of sales, and/or chef/restaurant management experience, and/or related (Business, Sales, Marketing, Hospitality; or Culinary Arts) degree.
* 1 year of outside foodservice sales experience preferred.
* Restaurant management / chef experience preferred.
CERTIFICATES, LICENSES AND REGISTRATIONS:
* Valid driver's license with a "clean" driving record (including no single DUI in the last 3 years and no multiple DUIs within the last 7 years).
* Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required.
PHYSICAL REQUIREMENTS:
* Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
* Ability to physically stand, bend, squat, and lift equipment up to 100 pounds.
* Remaining in a stationary position, often standing or sitting for prolonged periods.
* Moving about to accomplish tasks or moving from one worksite to another.
* Communicating with others to exchange information.
* Repeating motions that may include the wrists, hands and/or fingers.
* Operating motor vehicles or heavy equipment.
* Outdoor elements such as precipitation and wind.
* Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust.