Customer Success Specialist

Exceptionly

Remote (United States) Remote Full-time 17 days ago
Workplace
Remote
Location
United States
Who can apply
Remote for people based in the United States

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About the role

Category: Sales - Marketing

Location:

Exceptionlyrevolutionizes the software industry by eliminating outsourcing companies and directly matchingtalentwith technology companies. Thanks to the remote work revolution, we observe the impacts ofhighly skilled software engineersworldwide getting paid up to3xbetter and thriving with extraordinary professional challenges.

Our Commitment to You

* Only full-time, 100% remote jobs. * Career coaching and full-time remote job continuity.

We are looking for a customer success specialist to join a fast growing team.

* Managing our active accounts and ensuring they get the best out of Exceptionly.

* Acting as the point of contact for clients.

* Identifying potential new clients and running outreach campaigns with an experimental mindset.

* Using Hubspot, Google Drive, Linkedin and other tools on a daily basis.

* Running regular check-in calls with our past and active clients

* Monitoring and reporting weekly sales performance

* Handling budgets and client invoices.

Requirements

* Commerce/Marketing/Business Admin. graduate.

* Excellent communication and negotiation skills.

* Fluent English speaking and Strong, professional written and verbal communication skills.

* Demonstrable social networking experience and social analytics tools knowledge

* Knowledge of online marketing and good understanding of major marketing channels

* Proven working experience as project manager

* Positive attitude, detail and customer oriented with good multitasking and organizational ability

* Critical thinker and problem-solving skills

* Good time-management skills

* Social Media Strategist using social media for brand awareness and impressions

* Hands on online sales (Preferred SaaS)

Benefits

* 100% remote. * Payment in US Dollars

Details

Originally posted on Himalayas

About remote Customer Success Manager jobs

Open jobs
1,226 open remote Customer Success Manager jobs, 250 of them posted in the last 7 days. See all Remote Customer Success Manager jobs
Typical advertised pay
$92,000 – $163,000 a year for the middle half of the 408 job ads from 260 employers that state a salary in US dollars (median $127,000). This is base pay as advertised, not total compensation. Remote Customer Success Manager salary
Skills the job ads ask for most
  • Customer retention 50%
  • Account management 47%
  • SaaS 43%
  • CRM 30%
  • Business reviews 28%
  • Salesforce 25%

Share of the 456 newest postings for the role that name each skill. Resume keywords for Customer Success Manager jobs

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