Customer Service Specialist - Capitol Heights, MD (20743)

Globe Life AIL - McQuade Organization

Capitol Heights, MD, United States Full-time $62K – $80K/yr 1 mo ago
Workplace
On-site
Location
Capitol Heights, MD, United States
Who can apply
Based in the United States: you usually need the right to work there

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About the role

Join our fast-growing team in Capitol Heights, MD (20743)! We provide remote opportunities, training, and unlimited income potential Customer Service & Benefits Specialist – Remote / Work From Home

About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.

Perks & Benefits

* Weekly pay + performance bonuses

* Flexible schedule – work from home

* Full training provided, no experience required

* Career advancement opportunities

* Team trips, contests, and events

* Supportive and positive work environment

Job Responsibilities

* Provide outstanding customer service via phone, video, and email

* Assist clients with benefits enrollment and account questions

* Handle confidential information with professionalism

* Resolve client issues and follow up promptly

* Maintain accurate records and documentation

Requirements

* Excellent communication & listening skills

* Self-motivated, adaptable, and reliable

* Positive attitude and willingness to learn

* Comfortable working in a remote environment

Pay & Career Growth

* Average first-year earnings: $62k–$80k

* Annual earning potential grows by ~$25k per year

* Merit-based promotions – leadership opportunities available

📌 Apply Today! Apply now for our Benefits Specialist role in Capitol Heights, MD 20743 to build a rewarding insurance career with training, support, and growth opportunities.

About Customer Support jobs in the United States

Open jobs
1,753 open Customer Support jobs in the United States, 321 of them posted in the last 7 days. See all Customer Support jobs in the United States
Typical advertised pay
$45,000 – $74,000 a year for the middle half of the 518 job ads from 331 employers that state a salary in US dollars (median $53,000). This is base pay as advertised, not total compensation. Customer Support salary in the United States

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