About the role
REQUIREMENTS
* 0–1 year of professional experience. * Fresh graduates are encouraged to apply. * Bachelor’s degree in Information Technology, Computer Science, Software Engineering, Engineering, Mathematics, Business Information Systems, or a related field. * Basic understanding of software applications, databases, algorithms, data structures, or object-oriented programming. * Academic, internship, or project exposure to Java, SQL, XML, APIs, Linux, or enterprise applications would be considered an advantage. * Basic understanding of pricing, charging, subscriptions, prepaid, postpaid, or usage-based business models would be beneficial. * Strong numerical, analytical, and problem-solving capabilities. * Ability to understand business rules and translate them into structured system logic. * Interest in developing expertise in SAP Convergent Charging and the wider SAP BRIM landscape. * Basic knowledge of telecommunications, utilities, digital services, mobility, financial services, or other high-volume transactional industries would be an advantage. * Exposure to SAP technologies, SAP Learning Hub, openSAP, or SAP certification programmes would be beneficial but is not mandatory. * Basic understanding of Agile delivery methodologies and tools such as Jira and Confluence would be considered an advantage. * Business proficiency in English. * Strong written and verbal communication skills. * Ability to manage assigned activities, learning objectives, priorities, and deadlines under appropriate guidance. * Willingness to undertake structured SAP training and certification.
RESPONSIBILITIES
* Participate in SAP Convergent Charging implementation, support, enhancement, and testing activities. * Learn how SAP Convergent Charging supports real-time and batch-based rating and charging processes. * Assist in documenting charging requirements, pricing rules, allowances, counters, charge plans, and usage-based scenarios. * Support the creation and maintenance of charge plans, charging plans, pricing macros, mapping tables, and range tables. * Assist senior consultants in translating pricing requirements into SAP Convergent Charging configurations. * Support the setup and validation of subscriber accounts, provider contracts, charging contracts, and chargeable items. * Assist with the configuration of pricing, discounts, bundles, recurring charges, one-time charges, and usage-based charges. * Participate in unit testing, system integration testing, regression testing, and User Acceptance Testing. * Prepare test cases, expected results, test evidence, reconciliation reports, and defect documentation. * Assist with the investigation of rejected chargeable items, incorrect charging results, contract errors, and pricing discrepancies. * Support integration activities between SAP Convergent Charging, SAP Convergent Mediation, SAP Convergent Invoicing, and external systems. * Participate in requirement-gathering meetings, design workshops, knowledge-transfer sessions, and project demonstrations. * Maintain project documentation, configuration records, process flows, and operational support guides. * Complete assigned SAP Convergent Charging learning paths, capability assessments, and certification objectives. * Participate in Agile ceremonies and maintain assigned tasks and defects in Jira or similar tools. * Communicate risks, issues, dependencies, and blockers to the relevant project lead. * Contribute to reusable charging templates, internal demonstrations, knowledge articles, and capability-development initiatives.