Customer Support Expert - Fully Remote | Upto $160/hr

mercor

Remote (Austria, Belgium, Canada, Czechia, Denmark, Finland, Remote Full-time $166.4K – $332.8K/yr today
Workplace
Remote
Location
Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States

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About the role

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Support / Success Professionals Type:Contract Compensation:$80–$160/hour Location:Remote

Role Responsibilities

* Review and assess domain-specific documents to ensure quality, accuracy, and relevance. * Provide structured feedback to improve document standards and evaluation processes. * Collaborate with teams to enhance service delivery and customer success strategies. * Utilize strong analytical skills to contribute to high-impact evaluation projects. * Work independently and asynchronously to meet project deadlines.

Qualifications

Must-Have

* Bachelor's degree (minimum) * 2+ years of professional experience in a relevant domain * Strong proficiency in Excel, PowerPoint, and Word * Strong document analysis and review skills * Attention to detail and ability to follow structured guidelines

Eligibility

* Based in the United States, Europe, UK or Canada

Application Process (Takes 20–30 mins to complete)

* Upload resume * AI interview based on your resume * Submit form

Resources & Support

* For details about the interview process and platform information, please check: * For any help or support, reach out to:

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Originally posted on Himalayas

About remote Customer Support jobs

Open jobs
1,149 open remote Customer Support jobs, 258 of them posted in the last 7 days. See all Remote Customer Support jobs
Typical advertised pay
$44,000 – $90,000 a year for the middle half of the 264 job ads from 208 employers that state a salary in US dollars (median $58,000). This is base pay as advertised, not total compensation. Remote Customer Support salary

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