About the role
🥤✨ Lead the way✨🍫
At the MilkShake Factory, our team is the heart of everything we do. Since 1914, our family’s passion for chocolate has been passed down through generations — and today, we’re Pittsburgh’s premier destination for handspun shakes, craft sundaes, and gourmet chocolates.
We’re looking for a motivated Shift Supervisor who brings energy, accountability, and a team-first mindset to every shift. This role is ideal for someone who thrives in a fast-paced retail environment, leads by example, and takes pride in creating smooth, successful shifts from start to finish.
Our Shift Supervisors work alongside the team while setting the tone — ensuring goals are met, standards are upheld, and every guest leaves with an unforgettable experience.
💡 Why You’ll Love Working Here
We believe in taking care of our team just like family. Here’s what you can expect:
* 💵 Competitive Wages + Tips * 🕐 Flexible Schedules (perfect for students & parents) * 🚀 Growth Opportunities into management and beyond * 🥤 Free Milkshake Each Shift * 🍫 40% Employee Discount (chocolate included!)
🌟 At the MilkShake Factory, you’ll do more than just make milkshakes — you’ll create experiences. We’re passionate about community, inclusivity, and growth. Whether it’s your first job or building a career in hospitality or management, you’ll have the chance to learn, grow, and make sweet memories along the way.
👉Apply today and join the sweetest team in Pittsburgh!
The Milkshake Factory provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. In addition to federal law requirements, The Milkshake Factory complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Compensation: Our Shift Supervisors average $15-17 per hour with tips!