About the role
🍫 Now Hiring: Retail & Restaurant Supervisor (Start Within Days!)
Step into a leadership role where you can grow your career, lead a team, and deliver exceptional guest experiences—all while enjoying great perks.
💰 Pay & Perks
* Starting at $21.00/hr + tips * Holiday Pay at 1.5x * Quarterly bonus opportunities * PTO accrual from day 1 * 50% employee discount * Free sundae or shake every shift 🍦
⏰ Scheduling
* Flexible scheduling based on business needs * Shifts may begin/end up to 2 hours before or after store hours for opening/closing responsibilities * Availability for evenings, weekends, and holidays is required
🍫 About the Role
As a Retail & Restaurant Supervisor, you’ll support store leadership in driving daily operations, leading the team, and delivering an outstanding guest experience. You’ll play a key role in maintaining high standards, supporting team development, and ensuring smooth store operations.
🔹 What You’ll Do
Store Leadership & Operations
* Support the General Manager in overseeing daily store operations * Lead shifts and manage the sales floor, including retail, cash wrap, and café areas * Ensure high standards of cleanliness, food safety, and brand presentation * Monitor sales and labor to help meet business goals * Serve as the point of contact during manager absences
Guest Experience
* Model exceptional customer service and resolve escalated guest concerns * Maintain product knowledge, including ingredients and allergen awareness * Create a welcoming, inclusive environment for all guests
Team Support & Development
* Help with scheduling, training, and onboarding new team members * Coach and support team members to drive performance and engagement * Partner with management on employee relations matters as needed
Administrative & Systems
* Use POS systems (such as MICROS) to manage transactions and reporting * Communicate effectively with internal teams (HR, payroll, IT, etc.) * Support inventory, merchandising, and operational processes
🔹 What We’re Looking For
* Previous experience in retail, restaurant, or hospitality environments * Prior leadership or supervisory experience preferred * Strong communication and team-building skills * Ability to stay organized and manage multiple priorities * Comfort working in a fast-paced environment * Familiarity with POS systems is a plus
🔹 Requirements
* Must be 18 years or older * High school diploma or equivalent preferred
🔹 Working Conditions
* Ability to stand for extended periods and move throughout the store * Ability to occasionally lift and carry up to 50 pounds * May require occasional travel to other store locations
🌟 Why Join Us?
You’ll be part of a team that values collaboration, growth, and creating memorable experiences for every guest—while building leadership skills that can take your career further.