About the role
At Parfumado, Customer Service isn’t just support: it’s Customer Happiness. Because every message is a chance to turn a moment into something memorable.
We’re looking for someone who naturally takes care of people. Someone who listens, understands, and knows how to turn questions into conversations.
As a Happiness Hero, you’re the first voice our customers hear. You guide them, help them discover, and make sure they leave with a smile (and maybe a new favourite scent).
Working at Parfumado is great because you collaborate with driven people who all want to help the company grow together. — Sanne, Customer Happiness Lead
What we offer our Customer Happiness & Communication Intern for this role
* An internship allowance of €450 per month (based on a full-time internship);
* Delicious and healthy lunches at the office;
* The possibility to work both from home and from our office in Amsterdam;
* Discount on Parfumado products;
* Access to the corporate benefits platform;
* Full-time or part-time options (for example 4 days per week, in consultation);
* And of course, a monthly perfume of your choice. Smells nice, right? ✨
Requirements
This is what we look for in our ideal Customer Happiness & Communication Intern
* You are currently enrolled in an HBO/WO programme in Business Administration, Psychology, International Business, Communication, or a similar field;
* You’re available to start in October or November (earlier or later? We’re open to discuss);
* You have a strong affinity with communication and customer satisfaction;
* You speak and write fluent, error-free Dutch;
* You speak fluent English; French/Flemish is a plus;
* You are looking for a (voluntary) internship of 10 weeks up to 5 months
Interested? Great! We’d love to receive your CV or LinkedIn profile. Want to learn more about Parfumado as an employer? Dive into our website to get a good impression of our company!
What’s next? You’ll hear from us within 5 working days! If we’re excited about your profile, you’ll receive an invitation for an initial video call. This will be followed by a case assignment with the manager. And then… you might just be our new Customer Happiness & Communication Intern!