About the role
Job Description
* Delight our customers by greeting them in a friendly and professional manner * Efficiently prepare and serve a variety of coffee beverages, teas, and other drinks using the correct methods, equipment and to our standards * Share the story of our menu, and provide recommendations to customers and be aware allergen procedures * The pride in your workspace, maintaining cleanliness and organisation of the coffee bar and other surrounding areas in line with cleaning schedules, company and COSHH standards * Follow all health and safety and food safety guidelines and procedures * Monitor stock levels and restock supplies as needed * Use till systems for taking payments and customer orders * Provide exceptional customer service and resolve any customer issues or complaints * Be a part of the team assisting on other tasks as needed
Qualifications
* Friendly, outgoing personality; a people person. * Great work ethic and an even greater smile. * Good listening & verbal communication skills * Passion for delivering outstanding customer service * Perpetuates company philosophy and culture * Works according to the BaxterStorey core values * Have a contagious passion for coffee, tea and customer service * You draw satisfaction from working within a collaborative and inclusive team environment * Ability to adapt to challenges and opportunities with a solution-oriented perspective * Previous experience in a similar role, especially in the food service industry, is often a plus * Some knowledge of food safety and sanitation practices * Works according to the BaxterStorey core values
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.