About the role
This is a remote position.
Our client is looking for ahighly organized and communicative Customer Service and Administrative Assistantto join their team on a full-time, fully remote basis. Our client is a prominent player in the landscaping industry, recognized for their significant growth and commitment to quality service in recent years.
Section: Job Description
Responsibilities:
* Act as the primary point of contact, receiving and processing service requests from both new and existing clients through various channels.
* Efficiently schedule and coordinate landscaping and mowing services, strategically assigning field teams according to geographic location and availability.
* Meticulously manage and update the master service calendar to prevent scheduling conflicts and ensure timely job completion.
* Proactively communicate with clients and field personnel, sending service confirmations and reminders.
* Monitor the status of all active jobs, tracking completions and promptly addressing any delays or necessary rescheduling.
Requirements
* Proven experience in a customer support, scheduling, or administrative role.
* Exceptional verbal and written communication abilities, with a professional and courteous demeanor.
* Demonstrated capability in calendar management and task coordination.
* Must be highly organized, detail-oriented, and skilled at prioritizing multiple tasks simultaneously.
Qualifications:
* Practical familiarity with standard scheduling or CRM platforms (e.g., Google Calendar, Microsoft Excel, or similar software).
* Previous experience within a service-oriented business, such as landscaping, home services, or a similar field, is a strong advantage.
Benefits
* Full-time * 100% remote position. * They offer a competitive compensation package and the opportunity to be an integral part of a dynamic and growing team.
Originally posted on Himalayas